Thank you for attending The Financial Experience Design Conference, 2017

Uniting industry leaders and progressive thinkers from across the Financial Services sector with a passion for financial wellness as good business. Join design and business leaders from Insurance, Fintech, Banking and more to discuss how experience design strategies can be applied to drive market solutions that achieve social good and profit alike.

The conference took place on November 7, 2017 at the District Hall, Boston, MA.

2017 Speakers

Financial Experience Design Conference Schedule

A message from the conference chair

“The changing nature of money and emergence of the digital channel are driving a financial services revolution. Companies are conceiving new ways of interacting with people. Artificial Intelligence and Behavior Change Science, will fundamentally change our interactions with Financial companies and the flow of global investments.

And today, families and businesses rely on Financial Services more than ever.

I hope you will join the conversation to explore all these themes and more. Join us, and be inspired to serve your customers well and design for change!”

Michael Kirkpatrick
Mike Kirkpatrick
SVP, Client Experience & Strategy
Financial Practice Lead

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The Financial Experience Design Conference was developed by Mad*Pow to provide a collaborative way for organizations to share their challenges and reveal potential solutions. Mad*Pow has partnered with financial services companies for nearly two decades, designing experiences that drive positive outcomes in the lives of people across the world. Mad*Pow also created the Healthcare Experience Design Conference eight years ago. It is carefully architected to bring 500 leaders in healthcare together each year to imagine an improved patient and client experience.